the cup chest now on sale 
shipping may 2022


 

 

IMPORTANT INFORMATION

*PLEASE READ*

UPDATES TO CHESTS GOING FORWARD

After much consideration, I have made the difficult decision to pause my Horcrux Chest collection until after my final exams (2023). My scores are ranked against my cohort, and in order to get in to my dream training placement after graduation, I need to focus 100% of my attention on my school work to achieve a good enough mark.

I am so grateful for all of the support, loyalty, and kindness 🦡💛 that the majority of you are offering right now - it has made me realise that this is definitely something that I want to continue in the long run, I just can’t right now 😔.

I am hopeful that this break will mean that I can return with a fresh mindset and that now the quality of my items won’t suffer as they probably would have done if I had continued. It will also mean that I will have plenty of time to plan the remaining chests!

⚡️What about the Cup Chest?⚡️

The Cup Chest will be the last Chest in the series before the break. If you have subscribed - I will be pausing all subscriptions so you should not be charged after this Chest until service resumes in 2023. If you would prefer to cancel I completely understand and I thank you for the support you have shown Cauldron Crate 🥰. If you have been accidentally been charged for the next Chest please let me know and I can refund you.

Due to everything that has been going on, unfortunately, a realistic date for the shipping of the Chest will be May/June. I don’t want to make promises and say it will be earlier as I don’t think this is achievable and I don’t want the quality of the items to suffer due to rushing and cutting corners. Hopefully it can ship earlier! I completely understand if this is too long to wait and you would prefer a refund - please let me know and I can process that for you 💚

⚡️What about the shop? ⚡️

The shop will be remaining open! 🥰

Thank you so much for everything. Look after yourselves and stay safe!

Leanne 💚

All shop orders (excluding chests) take 1-2 weeks to ship as they are handmade to order

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Handmade

Over 11 high-quality items per Chest, the majority of which are handcrafted!

Exclusive

Only ~ 250 Chests are available per theme so I can guarantee quality and timely delivery.

Personalised

Items made to order and matched to your house. A guaranteed personalised item in each Chest.

FAQs

How does this work?

Three Chests are available for purchase each year and are released for sale in four-month cycles. For example: if you purchase a Chest at the beginning of January, you will receive that Chest in April and the next Chest will be available to purchase at the beginning of May. 

How often will Chests be released?

A new Chest (with a new theme) will be available every four months. Please check above for the current Cauldron Crate theme.

Will it be only handcrafted items?

The majority of the Chest will contain handcrafted items made by me (Leanne) at Cauldron Crate. With every Chest, I also curate a few extra goodies from other small business owners.

What is included in the Chest?

For the Regular Chest, expect a minimum of 11 items with a retail value of at least £75. For the Premium Chest, expect a minimum of 14 items with a retail value of at least £110. Please see my past box tab for an idea of what will be included. I am committed to providing the best service for my customers and if there is anything you feel I can improve on, please don't hesitate to contact me at info@cauldroncrate.co.uk

When will I receive my chest?

Chests will be released every four months. You can expect your Chest in the third/fourth month. For example: if you purchase a Chest at the beginning of January, you will receive that Chest in March/April and the next Chest will be available to purchase at the beginning of May. 

How much will shipping cost?

I ship worldwide from the UK and so the cost depends on where I am sending your Chest. If you live outside of the UK shipping will be more expensive. I do charge shipping at cost and so provide the cheapest price possible for my customers! Any extra charges that may occur at customs are unfortunately out of my control. If you think the shipping price for your Chest is incorrect please email me at info@cauldroncrate.co.uk and I will do my best to assist you!

Do you have a returns policy?

If there is something wrong with your order please contact us at info@cauldroncrate.co.uk with photos of any damaged items and we will see what we can do. If you change your mind I can offer a refund on any unshipped boxes (up to 2 weeks before shipping). Unfortunately, if the items have been shipped then I cannot offer a refund.

Are you vegan friendly?

Supporting our environment is extremely important to me. My Chests are vegan-friendly and I aim to use as little plastic in my packaging as possible! When I do use plastic, it is always biodegradable.

My package has been returned to sender

If your package has been returned to me I will let you know. Unfortunately, I would not be able to cover reshipment costs in this instance. 

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